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Susan Croft

Principal Consultant

Susan is an experienced global trainer and executive coach.  She has conducted numerous training needs analyses, developed training courses for different platforms and delivered training for hundreds of clients.  She has authored 4 business books and is a frequent blogger and public speaker.  Susan has also played a full and active role in public life and has focused specifically on women’s issues in the workplace.  She is a member of the steering group for the European Commission’s Women in Industrial Research – a special project looking into ways to encourage more women into industrial research across the European Union. 

Susan Croft MPI Learning Principal Consultant

My Background

Susan is a trained journalist and worked on a London newspaper in the early part of her career.  She also specializes in media and public speaking training for executives, academics and other professionals. Previously, she was a senior consultant with the international PR firm, Hill & Knowlton (WPP Group), where she worked for 14 years.   Prior to this she ran her own Los Angeles-based PR firm that was acquired in 1986 by a leading international agency. She is an Accredited Member of the Public Relations Society of America, a Fellow of the Royal Society of Arts and holds a diploma in Journalism from the UK’s National Council for the Training of Journalists. Susan is a graduate and active alumna of University College London and she chairs UCL’s fundraising campaign board in the United States.  Susan has been a governor of two leading private schools for girls in London and has developed a series of workshops to help young women succeed in the workplace.  These include negotiating skills, management & leadership, networking and interview skills.


  • Women in Leadership
  • Moving into Leadership
  • How to be an effective leader


  • Moving into Management
  • Change Management
  • Negotiation Skills
  • Interview Skills
  • Communicating with C-Suite executives
  • Listening skills


  • Executive
  • Career
  • Life Transitions
  • One-to-one or small groups

Miscellaneous Others:

  • Stress Management
  • Project Management
  • Presentation Skills
  • Consultative Selling
  • The Pitch, Proposal and Presentation Process
  • Tact and Diplomacy
  • Influencing without Authority

Subject Matter Expert

  • Project Management and Agile
  • Creative and Innovation
  • Effective Business Writing

Accreditations & Education

  • BA Hons, UCL
  • PMP – Project Management Institute
  • ATP – Project Management Institute
  • NLP
  • Trusted Trainer™

Industries you have worked with

  • NHS
  • Pharma
  • IT
  • Automotive
  • Finance
  • Non-Profit
  • Luxury Cosmetics
  • Insurance
  • Media
  • Utilities


  • English
  • Working Knowledge French and German
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