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Building Great Teams


This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.


Think back to a time when you were part of a great team, in or out of work. It was likely to be a place where you felt you belonged, somewhere you enjoyed going to and that charged you with energy; you were probably encouraged to achieve goals beyond what you thought was possible. It was fun, perhaps even exciting.

Now think about the opposite. Maybe a team where conflict was rife, a place where people are afraid to speak openly and honestly. Work is stressful, the business is failing and your customers are unhappy. You were probably actively on the lookout for something better.

You may have experienced both scenarios or neither. But we can probably predict which scenario you preferred. An effective team doesn't come into existence by accident. There are lots of things you can do to make your team a high-performing one.

It begins with clearly defined roles for your team members that will help keep them on track and achieve their targets. Observing them at work will identify their strengths and weaknesses, which will enable you to match training to their learning styles and get involved in their learning by coaching them.

You can also help your team members get to know one another better and build trust with team activities. Help to develop their skills and experience by delegating some of your tasks, and by ensuring that everyone can take on tasks by cross-training them in one another's roles.


Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT



1 Day

Course Objectives

By the end of this course, delegates will be able to:

  • Explain the benefits of developing and maintaining effective team working.
  • Describe the key characteristics and behaviours of a High Performing Team
  • Know the stages of team development and the challenges of each
  • Be able to apply a range of strategies to create, develop and motivate a team
  • Discover ways of working with emotional intelligence that lead to better outcomes with the people that you are responsible for
  • Have strategies to deal with conflict within the team
  • Identify team and individual behaviours necessary to work effectively
  • Analyse the development stages of their own teams
  • Define the 5 Dysfunctions of a Team
  • Develop an action plan to move their teams towards high performance

Who Should Attend?

This session is suitable for anyone managing teams or looking to manage teams in the future.


  • Building Trust and Respect
  • Stages of Team Development
  • Developing a high performing team:
    -      Characteristics
    -      Maintenance
    -      Causes of low performance
  • Creating a culture of collaboration
  • Why teams fail (5 dysfunctions)
  • Effective Team Communications Activity
  • Understanding people: Unlocking potential
  • Action planning

Trust and respect are essential within teams. Without them, teams just won’t work. Trusting someone means that you know you can rely on them. Respecting someone means that you can rely on their ability and knowledge. Trust and respect go hand in hand. After all, you can’t trust someone you don’t respect.

Teams that don’t gel become fragmented. Conflict and division can arise and relationships can break down. Team cohesion can make or break an organisation and managing an unhappy team can be timely. A team that is fragmented can mean the customer or stakeholder loses out, vital information is missed and ideas don’t develop.

A happy, motivated team, working together with a shared vision and a clear direction, however, will be more productive, creative and innovative. Happy teams record less absenteeism, give more discretionary effort and are more likely to remain loyal, working for you and your organisation. Not everyone will always get on, but understanding each other and celebrating strengths and differences is more desirable and productive than division.

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