This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.
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Description
The program covers the key skills for effective negotiation:
- Thorough preparation
- Setting limits and goals
- Identifying your unique negotiation proposition
- Negotiating strategy and tactics
- Keeping emotional distance
- Dealing with deadlocks
- Good listening skills
- Clarity of communication
- Understanding and dealing with different personality and negotiating styles
- Men and women in negotiation
- Knowing how to close a contract or agreement
- Negotiating in teams
- Achieving win-win outcomes
The workshop is interactive and interspersed with practical exercises and role-play scenarios. There is a particularly useful team negotiating exercise which is both fun and challenging. At the end of the course you should be fully prepared to tackle your next negotiation!
Participants should come to the workshop prepared to discuss past or forthcoming negotiations and these may be used in class exercises. Confidentiality will be honoured in all cases.
Modules/Lessons
Session 1
- The ten best personality traits for effective negotiation and the ten most common negotiating errors
- Negotiating Styles – What sort of negotiator are you?
- How to become a master negotiator: The key stages of negotiation from preparation to close
- The key stages/cont.
- Negotiating by phone and email
- Negotiating in teams
Session 2
- Your unique negotiating proposition
- Different communication and behavior styles and how to influence them
- Negotiation and Emotional Intelligence
- Negotiating role play scenarios
- Feedback and course review
- Action Planning