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An Introduction to Emotional Intelligence

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Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

Description

“Emotional Intelligence predicts people’s ability to regulate themselves, manage other people and achieve success. Research shows a link between Emotional Intelligence and career success. Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.” Mark Murphy

Modules/Lessons

Outcomes:

  • Describe the different types of intelligence
  • List the five Emotional Intelligence Competences
  • Discuss the importance of self-awareness
  • State the six Emotionally Intelligent Leader roles

Content:

  • Personality v’s Behaviour
  • Multiple Intelligences - Gardner
  • What is Emotional Intelligence?
  • Goleman’s Five Competencies
  • The Cycle of Behaviour
  • Knowing Your Personality
  • Self-Awareness
  • Emotional Hijack
  • Emotionally Intelligent Leadership – The Six Styles

Modules:

Personality v’s Behaviour

  • What is the difference?
  • Howard Gardner’s Theory of Multiple Intelligences – it’s not just about IQ!

Emotional Intelligence

  • What is Emotional Intelligence?
  • Daniel Goleman’s Five Competencies
  • The Cycle of Behaviour – Betaris Box
  • Knowing Your Personality – link to MBTI
  • Self-Awareness
  • Emotional Hijack – when the primitive brain takes over
  • Managing personal stressors 

Emotionally Intelligent Leadership

  • Daniel Goleman’s Six styles of Emotionally Intelligent Leadership