Sales & Customer Service Courses

Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.

A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.

A virtual sales training programme aimed at enhancing the skills of the salesperson to have engaging customer conversations which open opportunities and close more business.

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Learn the art of negotiation, when, why, stages and styles. Building relationships through negotiation, learning about states of mind. How to prepare before beginning any negotiation process. Learn about the balance of power and how to identify and work with it. Influencing and the psychology of persuasion.