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Become a Situational Leader

The Situational Leadership® Model is arguably the most recognised, utilised and effective influence tool in the history of the behavioural sciences. Since the 1960s, the Situational Leadership® approach has proven to be a successful framework that allows leaders to match their behaviours to the performance needs of the individual or group that they are attempting to influence.

MPI Learning is a Partner Provider of Situational Leadership®

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The Situational Leadership® Model

The Situational Leadership® methodology is based on the relationship between leaders and followers and provides a framework to analyze each situation based on the Performance Readiness® Level that a follower exhibits in performing a specific task, function or objective. Then, based on the leader’s diagnosis, the necessary amounts of relationship behaviour and task behaviour are applied and communicated to the follower in order to support their needs and advance development.

“Situational Leadership® is the most practical on-the-job tool. The application from the course to the real work environment can begin immediately.” – Lead Organizational Development Specialist, Vidant Health

The Situational Leadership Model -Situational Leadership Essentials

What is Situational Leadership®

Situational Leadership® is a flexible framework that enables leaders to tailor their approach to the needs of their team or individual members. Developed by Paul Hersey in 1969, this model provides a repeatable process for matching leadership behaviours to the performance needs of those being influenced. Unlike other leadership models, Situational Leadership® recognizes that there is no one-size-fits-all approach, allowing leaders to adapt their behaviours to suit the unique needs of each situation.

The Four Styles of Situational Leadership®

Style 1

Telling, Directing or Guiding: The leader makes decisions and closely supervises execution. This is a short-term approach intended to create movement.

Style 2

Selling, Coaching or Explaining: The leader still makes decisions but provides background and context and engages with the follower to reinforce buy-in and continued progress.

Style 3

Participating, Collaborating or Facilitating: The follower makes decisions with support from the leader in an effort to instill and enhance task mastery.

Style 4

Delegating, Empowering or Monitoring: The follower is trusted to not only make task-related decisions but to suggest strategies for improvement and identify best practices.

The Benefits of Situational Leadership®

  • Creates a common language of performance
  • Accounts for multi-directional influence
  • Utilizes task specificity as a measure of performance versus typecasting employees
  • Allows leaders to effectively drive behavior change
  • Accelerates the pace and quality of employee development
  • Teaches leaders to accurately interpret and effectively respond to their environment

The Core Competencies of Situational Leadership®

Diagnose an individual’s Performance Readiness® to complete a specific task

Adapt leader behavior based on the diagnosis

Communicate an influence approach in a manner that followers can both understand and accept

Advance by managing the movement toward higher performance

Situational Leadership Essentials

As the next generation of Situational Leadership® training, Situational Leadership® Essentials equips managers with the skills they need to pivot to meet the challenges of today and tomorrow by providing them with a strong foundational understanding of the Situational Leadership® Model.

Through modern, highly engaging and impact-focused learning, this course enables leaders to match their behaviors with the performance needs of the individual or group that they are attempting to influence.

Situational Leadership® Essentials offers a single solution for today’s hybrid workforce.

Today’s leaders require training that is clear, concise, immediately relevant, applicable, and accessible to them when and how they need it.

Situational Leadership® Essentials maintains consistent learning objectives and outcomes across all modalities. The flexible course options allow you to leverage the modalities that are most impactful to your learners, enabling you to increase the scale and speed of your leadership training to develop more leaders in less time.

Learning Outcomes:

  • Achieve clarity and alignment by understanding team members’ priorities and tasks and communicating expectations
  • Match your leadership approach to the corresponding needs of an individual for a specific task
  • Avoid underleading and overleading by recognizing that a one-size-fits-all approach to leadership is ineffective
  • Respond to change by maintaining an awareness of team members’ changing circumstances and performance needs
  • Build trust over time by correctly diagnosing a situation, adapting to others’ needs and leveraging open, two-way communication

Learning Features:

  • Engaging: Integrates activities with daily work and makes an immediate impact
  • Collaborative Learning: Enables learners to share insights, feedback and encouragement with each other (Cohort Collaboration)
  • Streamlined Certification Process: Equips trainers to deliver the course across all modalities with one certification process
  • Highly Relevant: Supports retention, reflection, practice, application and feedback
  • Facilitator Feedback: Supports learners with expert advice and insights
  • Self and 360° Assessments: Measure the current leadership behaviours of a manager
  • Reinforcement and Practice: Provide tools for application on-the-job

Get started, contact our team to learn more about Situational Leadership®


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